How do I book?
The easiest way to book is online via the website, but if you are experiencing difficulty please send us an email, or social media message.
​
How do I pay?
A deposit of 30% is required at the time of booking with the balance payable 6 weeks before arrival.
We will invoice you for this via email as it becomes due.
Payments can be made online using the link on your invoice. 
Bookings made within 6 weeks of arrival must be paid in full at the time of booking.

Refundable security deposit - Keepers

1-2 weeks before arrival we will email you for the £250 security deposit we have had to implement due to many guest damages recently. This will need to be paid before the day of arrival or access to the property will not be available. 
The return without damages will be authorised on your checkout and can take up to 10 days maximum to reach your account :)

 

Gift Vouchers
We do offer gift vouchers. https://rossieochilestate.campmanager.com/28062/Gift-Vouchers/
​
What other charges are there?
No other charges, although we do have optional extras to make your stay even more special, these can be seen as extras when making a booking.

 

Silk rose and petals arranged on the bed £15

Happy Birthday banner & bunting £15 (colourful or pastels)

Balloon stands - 2 balloon stands with choice from 5 colours £20

1. Dusky green, purple, pink

2. Blue, green, brown 

3. Metallic blues  

4. Mixed pinks  

5. Black, gold
 
​What are the arrival and departure times?
The general arrival time is 4pm and departure 10am.
For a small charge we do offer early arrival which is at 2pm, and late departure which is by 11.30am.

Please note that on your departure day hot tubs can be dropped from 9am regardless of departure booked.
​
Can I stay for just one night?
Our minimum stay is 2 nights throughout most of the year. Any 1 nights that do become available can also be booked online. View the list of available 1 nights here.
​
Gift Vouchers
We do offer gift vouchers.

Parking
We have allocated spaces outside each cottage. EV car charging is prohibited - standard domestic sockets are not rated for prolonged high-draw loads, which creates an overheating and fire hazard that voids insurance.

​
Hen and Stag Parties
We do not allow hen or stag groups. 

 

Security Deposits

For the larger properties there will be a £250 security deposit due before entering the property.​

​

Is the property well equipped?
The cottages have all kitchen utensils you will need. There is an oven / hob, microwave, kettle, iron and ironing board in each lodge.
All have a dining area, and  TV in the living area.
There will be some washing up liquid, a few dishwasher tablets, dish cloth, tea towel, bin bag, and toilet roll in your lodge to get you started, but the lodges are self catering so do bring your own consumables!
​
What should I bring with me?
You may consider flip flops and/or an extra towel for getting to and from the hot tub.
 
Does the lodge have a hot tub?
Yes, all our cottages have their own hot tubs.
​
Are children wecome?
Yes. We love to have families.​
​
Can I bring my pets? 
We allow small / medium well behaved dogs in in all our cottages for a small charge. 
£7.50 per night for one and £10.00 per night for 2 dogs per booking.

£12.50 per night for 3 dogs in Old Byre or Keepers.
(Dangerous breeds are not allowed)

WE ARE A WILDLIFE FRIENDLY FARM, ALSO WITH HUNDREDS OF CATTLE. DOGS MUST BE KEPT ON A LEAD ON ESTATE GROUNDS. THERE ARE MANY BEAUTIFUL TRAIL WALKS AND HIKES AROUND THE AREA SUITABLE FOR OFF LEASH.

 

Special Occasion?
You can book in lodge massage treatments with Katrina Massage Therapist - to be booked with her directly.

Tel 07999721394 / e-mail katrina.hunter@hotmail.co.uk / bodytonicperthshire.co.uk

Cancellation Policy
If you are unfortunate enough to have to cancel your booking and there is:
 
More than 14 days till arrival date, we will issue a refund minus the value of the deposit (30%). Alternatively monies paid can be used as a credit against a holiday any time in the following 12 months* or can be transferred by the customer to benefit someone else.
 
Between 14 and 7 days until arrival date, no refund will be made however monies paid can be used as a credit against a holiday any time in the following 12 months* or can be transferred by the customer to benefit someone else.
 
Less than 7 days until arrival date, no refund will be made and dates are non transferable, however the customer may transfer the booking to another party.
​
*Booking dates can be changed using credit a maximum of 2 times only within the 12 months from original booking.
 
We advise you to consider taking out insurance to cover the cost of cancellation.